An Open Letter to the Huntington Theater

Dear Huntington Theater,

Once upon a time, I used to tell all my friends to go enjoy performances that you put on because you have that great "$25 [if you're] under 35" program. What a deal!

But then two things happened.

1. T and I saw your holiday production - A Civil War Christmas - this past December. It was so weird and not good that we left at intermission. I don't think I've ever done that, but the show was not what I expected. It was weird versions of carols intertwined with criticisms of Mary Todd Lincoln. And an odd Abe Lincoln. All caricatures of themselves. We hated it. A month later we saw something at the Central Square Theater that was amazing, so.. we're biased towards them now.

2. You call incessantly. You call more than my boyfriend (though we live together, so that's not a good excuse). You call more than my mother. You call more than anyone else I know.

In the beginning of our relationship, I used to answer the phone when you called. I told you to call back in the evening hours, and you kindly obliged. Later, I told you that I wasn't interested in ticket packages, nor donating over the phone. I said that I preferred to be emailed or mailed.

You ignored me. No, that's not accurate - One week you called me three days in a row, including a Sunday - so it's more like you ignored my request. And, recently, you started calling me in the afternoon. I guess you figured since I ignored your 7 PM calls, I might answer the 3:51 PM call. Wrong.

I'm under 35, hence my ticket purchases. Here's a clue for you for targeting my demographic - WE DON'T LIKE BEING HARASSED ON OUR CELL PHONES. Or on any phone, really, but cell phones are likely our primary numbers.

Here's a clue for you for your marketing in general - if someone doesn't answer the phone 100x in a row (I tried to log into AT&T to provide an accurate count, but the server was down), you should stop calling them.

Now, instead of being an occasional Huntington theater-goer, I'm an active Huntington Theater-hater.

Good luck - you clearly need it. And please - stop calling me.

Best,

Casey A. Williams
Former Fan

PS. Terrence wants you to stop calling him too. And you only need to send us one mailer, not two. We have the same address - duh.

Update: They called again today (Tuesday), this time at 3:53 PM.
.